Housekeeping and provision of specialized manpower is one of our core business areas. Our head facility services and his team of supervisors have vast experience is handling challenging assignments like hospitals, office complexes, shopping areas, educational institutions, show rooms and the like. Our senior management have had experience in handling facility services as part of a multinational company as also experience in training the facilities staff in India as well as Overseas.
Services
We believe in ‘Total Quality Management’ and look forward to challenging assignments. The services offered by us are:
Housekeeping.
This includes all kinds of premises like shop floors, malls, show rooms, institutes, workshops, bus depots, office complexes, rest rooms, open spaces and public areas etc. Apart from routine cleaning, we undertake specialized jobs like floor buffing, glass cleaning, facade cleaning, graffiti removal.
Provision of Drivers & Chauffeurs.
The Group has vast experience in transport operations. We provide well-trained and competent drivers / chauffeurs to our clients to meet the individual needs, corporate needs as well as provisions for mass deployment of drivers. We have facilities for professional testing and training of drivers to international standards, both for light and heavy vehicle. We also undertake valet parking for hotels and at special events.
Corporate Services.
We undertake services for provision and management of specialized manpower like secretarial staff, receptionists, computer operators, telephone operators, office assistants, supervisors, CCTV operators, carpenters, electricians, plumbers, boiler operators and the likes.
Maintenance Services.
We undertake maintenance services to include plumbing, electrical services, carpentry and masonry work and maintenance of lawns and gardens.
Care-taking Services. We undertake responsibilities like care taking of assets involving housekeeping / maintenance and security, including those at remote places like communication towers, heritage sites, vacant properties and the like.
Our Core Competencies
- Excellence in Quality.
- Reliability.
- Training Standards.
- Specialization.
- Supervision.
- Professional Cleaning Operations, both in wet and dry cleaning segments.
- Customized solutions to clients housekeeping requirements.
Our Methodology
Our aim is to identify the needs of our clients and to provide the most cost effective solutions. This is achieved through a happy mix of man and machine, causing least inconvenience at the work place. Strict supervision, constant and systematic client feedback helps us in remaining on course and affecting improvements.
Equipment
Equipment to be used is decided in consultation with the clients so as to ensure cost effectiveness. In keeping with the users needs, unnecessary cluttering of the premises with avoidable equipment is advocated. Periodic use of specialized equipment, as under, is recommended, as and when required:
- · High Pressure Cleaners.
- · Sweeping Machines.
- · Manual, walk behind & ride-on auto scrubbers.
- · Vacuum Cleaners.
- · Carpet Sprays extraction.
- · Steam Cleaners.
- · Trolleys for Dry Mopping System, Wet Mopping System, Speed Mopping System, Scrubbers and Squeezers.
- · Glass Cleaning Equipment.
- · Toilet Seat Cleaners.
- · Car Washing Systems.
Quality
We work to our client’s best interests, providing pollution free and eco friendly environment. We believe in promoting quality and fighting “sick build syndrome”. Continuous improvement, technology up gradation and complete client satisfaction is centric to our services.
Customer Satisfaction
We care for our valued customers and are committed to their complete satisfaction. We take pains to:
- · Understand their requirements and remain in constant touch.
- · Obtain feedback to measure satisfaction levels after service delivery.
- · Benchmarking solutions.
- · Continuous improvement of our processes.
- · Ensure conducive work place environment for employees.
We believe….
- · That the customer deserves the best services at all times.
- · In offering long-term solutions to the customers’ requirements.
- · In exceeding the customers’ expectations.
- · Instant response to customers calls on any issue.
- · In tailor making the customers needs while applying solutions.